Titan Poker »  Customer Service

Customer Service

Titan Poker makes the customer #1. Titan’s professional and efficient customer service staff is available 24 hours a day, seven days a week, 365 days a year. Have a question, comment, or suggestion? Just contact Titan Poker by telephone, fax or email. Need help or assistance mid-game? Connect in real-time through Titan’s Online Support chat system, available to players in the poker software. Don’t speak English? Not a problem—Titan’s software is also available in nine other languages—French, German, Italian, Spanish, Polish, Swedish, Norwegian, Danish and Finnish.

Titan Poker also provides multicurrency functionality, making it possible for players whose selected currency differs from the base currency of the Poker Network to buy chips and register for tournaments quickly and easily at the best exchange rates available. Currency exchange is performed automatically each time poker chips are bought, when registering in a tournament or leaving a table. And, unlike other poker rooms, Titan’s poker network does not charge a commission on currency exchanges.

Titan Poker’s multi-lingual and around the clock support services helped them achieve Gambling Online Magazine’s Gold Award for Best Online Poker Customer Service for the last two years. This accreditation was the result of hundreds of thousands of votes by Gambling Online Magazine readers and website visitors. Gambling Online Magazine is currently Europe’s biggest and most read entertainment and lifestyle magazine for the online gambling arena, and has presented awards to the top online casinos and poker rooms for the past seven years.

Titan Poker is extremely proud of this award and intends to reclaim the title in 2008, as they continue to deliver outstanding customer service and establish trustful relationships with all its players. Way to go Titan Poker!